Fibre (FTTH) & Wireless ISP Network Management in Kenya
From GPON splitters in estate riser ducts to wireless backhaul towers in rural counties, RhoBill automates subscriber provisioning, technician field ticketing, and Kenyan regulatory compliance.
FTTH GPON & EPON Management
Support for Huawei, ZTE, and VSOL OLTs. Manage customer ONUs, assign PPPoE profiles, monitor optical signal attenuation, and prevent rogue devices.
Wireless PtP & PtMP Telemetry
Real-time link monitoring for Ubiquiti airMAX, Cambium ePMP, and MikroTik 60GHz wireless equipment. Detect RF interference and station signal fades before clients call.
CA Kenya & ODPC Compliance
Built-in regulatory compliance for Communications Authority of Kenya licensing standards and Office of the Data Protection Commissioner (ODPC) Act 2019 subscriber data privacy.
Built for Kenyan Road Cuts, Power Outages & Field Realities
Operating an ISP in Kenya means dealing with infrastructure challenges like road construction fiber cuts, transformer vandalism, and seasonal lightning storms. RhoBill equips your team to respond proactively:
Assign maintenance tickets with GPS coordinates and client contact details directly to field riggers and fiber splicers.
Integrate with Africa's Talking or Advanta to send automated bulk SMS updates to affected subscribers when an outage occurs.
Automatically compensate subscribers by extending account expiry dates across affected network segments with a single click.
How to Scale Your Network on RhoBill
A structured playbook for Kenyan network operators.
Define Coverage Zones & Base Stations
Map your transmission towers, fiber distribution hubs (FDHs), and GPON splitter cabinets in RhoBill with geographic tagging across Kenyan towns and counties.
Provision OLTs & Wireless Radios
Connect your Optical Line Terminals (Huawei, ZTE, VSOL) and Wireless PtMP access points (Ubiquiti airMAX, Cambium ePMP) to your central MikroTik core gateway.
Automate Subscriber Provisioning
Assign subscribers to FTTH PPPoE VLANs or wireless station profiles with designated download/upload limits, static or dynamic IP pools, and automated M-Pesa billing.
Monitor Outages & Dispatch Field Technicians
When a fiber cut or radio fade occurs, RhoBill flags affected subscriber clusters instantly, triggers automated SMS outage notices via Africa's Talking, and logs field repair tickets.
Fibre & WISP Engineering FAQs
Answers to regulatory, hardware, and operational questions.
How does RhoBill support both FTTH Fiber and Fixed Wireless (WISP) networks?
RhoBill unifies both access technologies under one control plane. For FTTH operators, RhoBill handles GPON/EPON OLT integration, optical power monitoring, PPPoE credentials, and fiber splitters. For WISPs, RhoBill manages wireless station IP mapping, tower backhauls, PtP wireless links (MikroTik Wireless Wire, Ubiquiti airFiber), and PtMP subscriber CPEs (airMAX, Cambium ePMP).
How does the platform assist with Communications Authority of Kenya (CA) compliance?
Under CA telecommunications licensing standards, Kenyan ISPs must maintain auditable session logs, dynamic IP allocation histories, and timestamped subscriber activity records. RhoBill stores tamper-resistant RADIUS accounting records in persistent Cloudflare D1 storage, ensuring full regulatory readiness without manual log archiving.
How is subscriber personal data protected under the Kenya ODPC Act (2019)?
RhoBill adheres strictly to the Kenya Data Protection Act (2019). All subscriber Personally Identifiable Information (PII)—including phone numbers, national IDs, physical installation coordinates, and payment histories—is isolated by tenant and encrypted at rest. Granular Role-Based Access Control (RBAC) ensures field technicians cannot export or access financial treasury records.
Can I send automated SMS alerts during fiber cuts or power outages?
Yes. RhoBill integrates with leading Kenyan SMS gateways including Africa's Talking and Advanta. You can broadcast targeted SMS alerts to specific tower sectors, fiber distribution areas, or individual estates during upstream maintenance or fiber cut repairs.
Does RhoBill calculate outage compensation and credit refunds?
Yes. In the event of an extended upstream fiber cut or maintenance window, administrators can issue prorated service credit or push renewal expiry dates forward across an entire subscriber cluster with a single click, keeping customer trust intact.
Build and scale your Kenyan ISP network with confidence
Zero monthly license fees. Unlimited routers and subscribers. Full compliance with CA Kenya and ODPC data privacy standards.